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Vodafone fined £4.6m by Ofcom for breaking customer rules

Telecoms operator Vodafone has been fined £4.6m by Ofcom for “serious and sustained breaches of consumer protection rules”. It follows an earlier investigation that found Vodafone had misled pay-as-you-go customers over top-up payments. The regulator also said Vodafone had broken the rules on handling customer complaints. Vodafone offered its “profound apologies” for the failures....

‘Smart’ home devices used as weapons in website attack

Hackers used internet-connected home devices, such as CCTV cameras and printers, to attack popular websites on Friday, security analysts say. Twitter, Spotify, and Reddit were among the sites taken offline on Friday. Each uses a company called Dyn, which was the target of the attack, to direct users to its website. Security analysts now...

Cyber attacks briefly knock out top sites

Twitter, Spotify, Reddit, SoundCloud, PayPal and several other sites have been affected by three web attacks. All the firms are customers of a company called Dyn, which they use to help users find their sites online. In quick succession on Friday, Dyn was swamped by two attacks that made the sites of its customers...

Stephen Hawking – will AI kill or save humankind?

Two years ago Stephen Hawking told the BBC that the development of full artificial intelligence, could spell the end of the human race. His was not the only voice warning of the dangers of AI – Elon Musk, Bill Gates and Steve Wozniak also expressed their concerns about where the technology was heading –...

Broadband must be affordable for poor, say councils

The poorest people in society should be given financial help to pay for fast broadband, a body representing councils in England and Wales has said. The Local Government Association is calling on the government to include a social tariff in its universal service obligation for broadband. The subsidy would give low-income families a basic...

UK spy agencies broke privacy rules says tribunal

UK spy agencies broke privacy rules by collecting large amounts of UK citizens’ data without adequate oversight, the Investigatory Powers Tribunal (IPT) has ruled. Complaints about data collection by GCHQ, MI5 and MI6 were put forward by campaign group Privacy International. The ruling said some data collection did not comply with the European Convention...