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Managed IT Support

Managed IT Support

The world is changing on how businesses operate. People are not tied to their desks anymore and with the help of VOIP Phone systems and collaboration software such as G Suite and Office 365 you can work anywhere in the world as long as you have an internet connection. With the demand increasing on internet enabled devices, Managed Support is more critical than ever. Enlightened IT Services is constantly evolving and adapting to the changes in business workflow and collaboration.

Every business is different in how it operates from server location to the email software used, that is why our Managed Support is tailored to meet your business requirements. Our remote software can be installed on all devices including mobile phones to give you the support on any device, any time and anywhere in the world. Added to that our active hardware monitoring system which notifies ourselves of any potential hardware errors before it becomes a problem.

Managed Device Support

Businesses are moving away from the conventional Desktop and Laptops to more of the tablets and smart phones to run their business. These mobile devices allow you to be anywhere but be in communication with your colleges and clients.

No matter what device(s) you have within your business we can support all of them (Both Remotely and Onsite).

Managed Server Support

Data is now the most valuable commodity in the market place and keeping your data secure is paramount. Whether you have a server onsite, in a remote datacenter or a cloud based solution, Enlightened IT Services can fully support and manage any server technology your business has.

Server PCI Compliance

If you have an Ecommerce website running on you own server, you need to make sure it is PCI Compliant before taking payments, Any changes to the website or Server requires both to be rechecked to confirm they are still compliant.

Enlightened IT Services can make sure your server is PCI Compliant in conjunction with Trust Wave

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Our Managed Support Service

All managed Support Contracts include the following main features

Remote Support

Helpdesk

Onsite Support

Mobile Devices

Phone Support

24/7 Monitoring

Desktop Support

Laptop Support

Server Support

OUR PARTNERS

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