Block Hour IT Support
Sometimes businesses need support fast! Remain in control of how much IT support you use by pre purchasing a block of support hours to ensure you have access to the support when you need it! Purchase blocks of 5 to 100 hours to ensure you are covered.
There are no lock in contracts, get access to a team of certified technicians who can support your team when you need it most. Our team are experienced across many industries and they know how to get the best result to your IT problems though years of experience.
Enlightened IT Services can fit into your business and provide the support you need when you need it. Block Hour IT support allows you to manage your support on your terms. Block hours can be used for service desk, infrastructure support, managed services or in the event your IT team need coverage for sick leave or holidays.
- Dedicated Account Manager to help you manage your Block Time
- Get to know your network and systems inside out
- All Support Blocks last 12 months from day of purchase
- High level of service and support
- All incident requests logged for trends and time keeping.
- Transparent Helpdesk system for you to see requests and time taken
- Allows you to keep control of your IT
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